Global Services | The gateway to the global sourcing of IT and BPO services

TOP STORIES

The Definitive Survey of Sourcing Advisers
Global Services
Welcome to the first ever study on sourcing advisory companies that covers the views of service buyers and providers

High Growth of Global Back-office Processes Expected Over Next Three Years
Global Services
Though BPOs ramp faster than captives, they lack the drive to innovate, states the recent study released by the Hackett Group

Mid-market Employers and HRO Providers: Building a New Bond
Global Services
A recent report by Everest Research Institute highlights the mid-market opportunity in HR outsourcing (HRO)

Many German, British Co.s Get Sold in July '08
Global Services
One of the major deals July '08 was Capgemini, a French IT-services provider acquiring the Netherlands-based business-application division of Getronics for $400 million

Customers Eyeing Smaller Players for Innovation
Global Services
Smaller KPOs largely specializing in IT and outsourced product development services are heavily enticing talent and taking lesser time to hire them than their mid-sized or larger counterparts

Green: The New Color of Outsourcing
Global Services
Currently, in India, there are around 513 SEZs that have been approved by various state governments, of which 250 have already been notified under the SEZ Act 2005, and over 150 of them are designed to suit the needs of IT and IT-enabled services industry

Govt. Defense Contracts Rule the Top 10 Chart
Global Services
The largest of which was CSCs deal with the Department of Homeland Security for secure managed data-center services

Managed IT Services To Lead APAC ITO Market by 2010
Global Services
Managed Services, a key subset of the India domestic IT Services market, set to touch $ 2.78 billion by 2010 on the back of high growth expected in Security, Storage and Data Center services

Convergys Closes Acquisition of Intervoice, Enhancing its Leadership in Relationship Management
TMCnet
Convergys Corp., a global leader in relationship management, announces the successful closing of its acquisition of Intervoice, for $335 million in cash or $8.25 per share

HP Pays $226 Million for EDS NZ

Firstsource Stake Sale May Spark Sector Shake Up

It's All About Building a Global Operating Model

Indian BPO Staff Turnover Skyrockets

BPO Exports Grow 21.4 Percent

Small IT Firms Outsource Marketing

Employees Fail in Challenging Outsourcing Decisions Before GAO

Egypt Leads Middle East in Global Outsourcing Sector

TOP BLOGS

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The Paradox of Currency-adjusted Growth
Shyamanuja Das
While summarizing the key points of Dataquest’s annual research for Global Services’ readers, I had to convert Indian rupees into American dollars. The conversion, it turned out, was more than simple arithmetic. In fact, it presented a new challenge that of changing realities of global economics

What are the Possible Remedies to Cure Asian Contact Centers' Major Challenge?

Outsourcing Growing Like Never Before

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