Global Services is a media platform with a portfolio that includes a magazine, website, events, newsletter and customized solutions. Our audience consists of corporate professionals engaged in the sourcing and management of business and technology services.

Established in February 2006, Global Services focuses on bringing high-quality content to its audience. Our credible content comes from a network of highly experienced trade writers and industry insiders. Our editorial staff also aggregates content from credible external sources to ensure that our readers do not have to go to multiple sites to get information about sourcing services.

Our high-quality content has allowed us to attract an audience of 30,000 services buyers across the U.S. and Western Europe for our magazine.

Click here to subscribe to our weekly online newsletter or magazine or to know more about our events.

For more information on our editorial staff, see Editorial Team.

Welcome to the enhanced globalservicesmedia.com, your gateway to information on the global sourcing of IT and BPO services.

At this portal on global sourcing, you will find:

Provider Search
Search for over 1,000 IT and BPO service providers from across the world, servicing multiple industries.
If your company is not listed in our Provider Search, or if some information needs to be updated, write to namitag@cybermedia.co.in

Deal Search
Find the most recent - and archived - global outsourcing deals between customer companies and service providers.
Want to report a deal? Write to imranak@cybermedia.co.in

Events Search
Search for upcoming events on global sourcing - conferences, seminars, exhibitions - from around the world.
To get events listed, contact namitag@cybermedia.co.in
For media partnerships for events, contact arunm@cybermedia.co.in

News and features
Global Services writers track the global sourcing industry to bring you in-depth analysis of the latest news. They also write extensive features, articles, covering areas of global sourcing strategies and operations, providing information useful to your business.

Blogs
Everyone's invited to the Global Services Blog - the noticeboard of the outsourcing industry. You can post your experiences, learnings, queries, rants and raves about global sourcing. Simply key in your name and email id, and a password for the blog will be mailed to you, and you will be ready to blog at Global Services.

Newsletter
Global Services brings a weekly newsletter to subscribers, covering the week's news and happenings. We plan to offer a daily newsletter soon - wait for the launch announcement.
Click here to subscribe to our weekly newsletter

Global Services is owned by CyberMedia (India) Limited. Headquartered in Gurgaon, India, CyberMedia is a specialty media and services house with five subsidiaries and two associate companies which, as a group, are engaged in publishing, market research, content outsourcing, multimedia, gaming and media education. The group has eleven publications in infotech, outsourcing, telecom, consumer electronics, and biotech areas; and an end-to-end media value chain including the Internet, events and television.

Raman Roy, Member Management Committee, raman.roy@quatrro.com
Described often as the father of Indian BPO, Raman is the closest equivalent of a serial entrepreneur in the global services domain. In the late 80s, he sold the idea of what is today called offshoring to his bosses while working at American Express. After successfully putting his ideas to work there, Raman was handpicked by GE in 1996 to build its offshore-delivery operations in India. In 2000, he set up Spectramind as a third-party BPO service provider, which soon became the number one offshore BPO company in India. After selling it to Wipro, Raman continued to manage the company until a year back, when he quit to build something new. He has recently invested in two offshoring companies in Asia, and is looking at setting up/investing in more new ventures.
Apart from being a successful business leader, Raman is considered as an opinion leader and champion of many industry-related issues.

Shyam Malhotra, Member Management Committee, shyamm@cybermedia.co.in
As the Executive Director, CyberMedia India and the Editor-in-Chief, CyberMedia Publications, Shyam is responsible for overall business operations of the company. He joined the company in 1985 in its formative years and oversaw the company's growth from a start-up, addressing the information needs of the then nascent Indian IT industry, to the largest specialty publication group in South Asia. In these two decades, Shyam has handled various responsibilities that include the company's new business forays into areas in publishing such as telecom, biotech and consumer electronics; as well as to various media services such as online, television, events, market research, multimedia and education.

Shyam is also the co-founder of Scope-Plus a public service organisation, which is training over 1,400 women in literacy and vocational skills in the slums of South Delhi. Shyam came to the publishing industry with an experience in areas such as, heavy engineering and technology. He has worked with Siemens India and Eicher Group, one of India's leading corporate houses before joining CyberMedia. Shyam is an alumnus of the prestigious Indian Institute of Technology (IIT) Delhi and Indian Institute of Management (IIM) Kolkata.

Hoshie Ghaswalla, Managing Director, hoshieg@cybermedia.co.in
Hoshie is the Managing Director of CMP-CyberMedia LLC, the publishers of Global Services. In that capacity, he is responsible for charting the course of the company. He works closely with the editorial team to set the editorial direction for the Global Services brand.

Hoshie comes to this company from CyberMedia, where he was serving as the Chief Editor and President, Publishing, and was also managing the company's subsidiary CyberMedia Digital as its President. Hoshie joined CyberMedia in 1987, and left the company in 1996 to join Mid-Day Publications, where he set up new vistas in media and niche publishing businesses. He also launched and ran The Brief, a leading publication for the advertising industry in India. He was back with CyberMedia in 1999 as Group Editor and Vice President, Publishing of the user magazines group of the company. He was entrusted with new responsibilities such as sales and marketing, finance and accounts and events for CyberMedia's publications such as, CyberMedia Digital and Global Outsourcing.

Ed Nair, Editor, ed@cybermedia.co.in
As Editor, Ed Nair is responsible for upholding the brand values of Global Services, and creating credible content for its audience. Based in New Jersey, he manages a team of editorial staff spread across different locations in the U.S.A. and India, and also oversees the U.S. operations.

Ed has spent 17 years in technology research and media industries, handling a variety of functions which include industry research, sales and marketing, print and online content, and general management. In prior roles, he was the editor for enterprise computing at Dataquest, India’s leading IT publication and a senior analyst with IDC India. He won the Polestar Award for Best IT Journalist in India in 1998.
 
Ed has been tracking the global outsourcing industry since the early nineties when he was part of the World Bank funded study for the Department of Electronics, Govt. of India on software exports. His direct exposure to the outsourcing industry includes : A project at Tibco Software, Palo Alto where he worked hands-on at offshoring global marketing activities and advising First American Corporation, Phoenix on managing organizational change in large scale outsourcing operations. 

Ed holds a graduate degree with honors in electronics engineering from University of Mumbai and an MBA from Thunderbird School for Global Management, AZ.

Other Editorial Team Members
Keerthi Nair, Associate Editor, keerthin@cybermedia.co.in
Namita Goel, Assistant Editor, namitag@cybermedia.co.in
Imrana Khan, Senior Correspondent, imranak@cybermedia.co.in
Shilpi Bhargava, Manager Design, shilpib@cybermedia.co.in

Satish Gupta, General Manager - Sales and Marketing, satishg@cybermedia.co.in
Arun M., Assistant Product Manager, arunm@cybermedia.co.in
Gunjan Sharma, Assistant Manager-Sales, gunjans@cybermedia.co.in