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Large Companies Save More With Private Clouds---Sometimes
Large companies and organizations with thousands of systems may see greater cost savings from building a private cloud, or using a hybrid model that combines public and private clouds
Virginia Learns How Not To Manage an Outsourcing Project
The new Republican Governor of Virginia, Bob McDonnell, set as one of his post-election priorities fixing the massive IT support contract signed by a previous Democratic Governor, Mark Warner, with Northrop Grumman (NOC).
IT-infrastructure Outsourcing, Multisourcing Boosted by ITIL Framework
IT infrastructure outsourcing and multisourcing are tricky tasks for enterprise CIOs, but bringing the IT Infrastructure Library (ITIL) framework into the process can make large-scale outsourcing deals more palatable.
Should Data Centres Be Outsourced?
Government data centre outsourcing contracts can help local IT players grow. This creates jobs and boosts the local economy. But the real dynamics of data centre outsourcing have been slow to take off in Asia. Why? Privately owned by two New Zealand organisations, Datacom is the countrys largest IT provider. The company employs more than 3000 staff (more than 1500 are New Zealand-based) and annual revenues of $460 million.
Bracing for Change: SIs and Cloud Computing
Services providers are trying to be more explicit about how cloud services can deliver value, and have started to specify different models and levels of the cloud, based on the functions they serve or the services they deliver, or both. Theyve also expanded their cloud visions to encompass private clouds (services delivered either via in-house resources or via a dedicated cloud provided by a third party for a customer or group of customers); public clouds services delivered via one or multiple multi-tenant external clouds, which promise almost limitless scalability); and hybrid clouds (leveraging both private and public clouds)
ITIL Trained Staff: Essential for Business Success
Fifty one percent of the respondents to a recently revealed survey conducted among U.K. companies' IT managers and decision makers said that having staff qualified in ITIL would give their organization or business a competitive edge
Prices for Outsourced Desktop Support Drop
In the last year, some IT shops have signed new outsourcing contracts for desktop support with prices ranging from $20 and $24 per device per month, according to Ben Trowbridge, CEO of outsourcing consultancy Alsbridge. Yet current benchmarked prices for full desktop support are two to three times that, ranging from $54 to $70 a month, according to data from Alsbridge's benchmarking division ProBenchmark
Cloud Computing: Why is it a Boon?
Cloud computing is a cost-efficient model for provisioning processes, applications and services while making IT management easier and more responsive to the needs of the business. Therefore, in the Indian IT world, where it is in nascent stage, various vendors are trying to reach the customers attention. Few Indian companies, besides large vendors are offering cloud-based platforms in India
Zurich Renews IT-infra Outsorucing Contract with Orange
According to the company, since the original contract was signed in 2003, Orange has been successfully managing Zurich's telecom and network services across Europe. The financial terms of the contract were not disclosed
Research and Markets: Telecom Operators are Compelled to Outsource More Non-core Services
Because of 3G network construction's large scale expansion, operators strengthen their 3G network's construction, and outsource more original network's maintenance works, which leads the increasing China's telecom service outsourcing demands, says report
Outsourced Infrastructure Management Can Control the Sprawl and More
IDC Analyst Shawn McCarthy says, Maintaining system sprawl is expensive and time consuming. Why take the focus off your agency's more pressing and strategic needs, especially when agencies are expected to move toward standardization and IT services?
Data Center Outsourcing Increases, Says Study
The percentage of companies that entrust some part of their data center operations to third-party providers has hovered around 33 percent in recent years, according to Computer Economics survey data. But an uptick of 3 percentage points in 2008 (from 32 percent to 35 percent, an increase of 9 percent) is a harbinger of greater growth to come, the firm believes
IT Infra Outsourcing Gains Lead
Smart technology decision-makers are now looking at IT infrastructure outsourcing as a way to deliver near-term cost savings, finds a Forrester report that also tags Cognizant in the Leader bracket
Maintenance Outsourcing as a Global Strategy
Last year, Lockheed Martin selected a single source for comprehensive global maintenance services. Shouldn't you?
Outsourcing Your Datacenter
More and more frequently, the balancing act brings CIOs to one question: should they build and maintain their own datacenters or let others run it to help manage costs and enable growth?
Top 3 Reasons to Use Remote Infrastructure Management
The majority of the midmarket companies have yet to discover remote infrastructure management as a strategic business growth tool and the article gives insight about why midsize companies should consider remote infrastructure management
Carbon Regs Seen Boosting Outsourcing
Will carbon regulation drive companies to relocate their data center operations to third-party providers in colocation and hosting centers? Or even move them offshore?
Reuters Extends IT-infra Outsourcing Deal with Ness Technologies
Ness Technologies' outsourcing experts provide continuing on-site support and maintenance services to Thomson Reuters' clients across Israel, including all dealing rooms, brokers, assets management companies, leading corporations and leading Israeli websites. In addition to the ongoing systems maintenance, Ness will install Thomson Reuters' systems in banks, conduct upgrades, handle satellite dishes, and perform ongoing work vis-a-vis British Telecom in London
Cyber Security: Not Doing Anything About IT is a Crime
An executive level primer about information security in the digital era, and a suggested framework to address the vulnerabilities and threats present at each of the layers that make up a typical information and communication infrastructure.
Emergence of the Cloud Integrator
At the onset, the low cost and ready access to on-demand computing offered through a cloud environment will cause businesses to rethink what is truly core (mission critical, highly sensitive/secretive) to their business, and shift an increasing amount of non-core processing to a shared or cloud environment. Organizations will be well served to revisit the classification of each piece of processing and storage that was earlier assumed to be sensitive and mission critical
Moving into the Cloud
Phil Davis, Vice President Solutions, Asia Pacific and Japan, Dell explains, what cloud computing is all about, touches on the latest trends and make a case for why the CIOs present should choose Dell as their cloud services provider
CIOs Re-prioritize Their IT Investments; Focus on Outsourcing Initiatives
CIOs, IT Directors, CFOs and other business managers directing IT investments are taking a business driven approach prioritizing to manage their existing IT assets efficiently, giving a boost to IT service management--as opposed to a technology systems-driven approach
Success--A Combination of Discipline, Preparation, Aptitude, and Serendipity, Says Peter Altabef, Perot Systems CEO
When he moved from practicing law to a business career, he had to overcome the stigma attached to lawyers that they don't make good business executives. An eternal optimist, Altabef characterizes failures as near misses and tries as quickly as possible to convert the experience into a positive learning experience
Why the Outsourcing and Data-center Market is Hot
Today's Canadian data-center market is valued at $4 billion and growing, and according to one IDC Canada analyst, there's no better time than now for partners and end-users to take advantage of outsourcing and data-centers
Study Shows Rise in NZ Managed Hosting Outsourcing
The report titled, "New Zealand Outsourcing Services 20092013 Forecast & Analysis" states the IT outsourcing market is projected to reach $1,005 million in 2013, which shows a compound annual growth rate of 4.5 percent over the coming five years
Global Services' Suvey on IT Infrastructure Management Outsourcing
This survey attempts to understand the gap between the value buyer organizations are currently getting from infrastructure outsourcing and the value they are potentially seeking from it. (Open to only global buyers of IT services.)
Data Center Partners with American Fiber Systems to Provide 'Green' Bandwidth
The original provider of Atlanta Ethernet service AFS's Atlanta backbone is a preferred network of area data centers. The eData facility now connects directly to AFS's recently upgraded 18,720 miles of Atlanta fiber network
Infrastructure Management Gets Lighter
One of the most recent example of the asset-light model is HCL's deal with Reader's Digest Association (RDA). The deal is purely to save on IT spend incurred by RDA. According to this deal, the IT infrastructure will be remotely handled by HCL and the assets such as the hardware and software will not be transferred to the customer
Managing Virtualization Deployments for Customers
In February, market researcher IDC reported that 56 percent of companies with complex virtualization implementations believe that close management of this technology will be critical for reaching their business goals
Cloud Computing: The Next Classic Disruptive Technology
Global technology companies like Microsoft and SAP are investing heavily in developing subscription-based model for their products that can be provisioned from a cloud. Companies who are into hardware as well as in software business like HP and IBM are expected to offer Cloud Computing-based services, as per the expert. He also recommends services firms like Accenture, Capgemini, TCS, Infosys to provide services using this new model
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