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<title>Global Services - Strategies & Best Practices</title>
<link>http://www.globalservicesmedia.com/</link>
<description>Global Services: Strategies for sourcing people, process and technologies.</description>
<language>en</language>
<pubDate>Sat, 4 Feb 2012 11:32 GMT</pubDate>
<copyright>Copyright Cyber India Online Ltd. All rights reserved. http://www.ciol.com/company/terms.asp</copyright>
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<link>http://www.globalservicesmedia.com/</link>
<description>Global Services: Strategies for sourcing people, process and technologies.</description>
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<title>Dispelling the Ten Myths that Impede Excellence In Business Services Delivery</title>
<link>http://www.globalservicesmedia.com/Strategies-and-Best-Practices/Vendor-Management/Dispelling-the-Ten-Myths-that-Impede-Excellence-In-Business-Services-Delivery/24/30/0/GS1112228310333</link>
<pubDate>12/22/2011 4:48:44 PM</pubDate>
<description><![CDATA[As companies consider ways to compete in todays global business markets, they must resist accepting as true the many myths that have arisen about globalization, information and business agility. Developing a better understanding of what is truly possible and the approaches taken by other companies that have led to success can help build an internal case for change. 
]]></description>
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<item>
<title>10 Worst Sales Tactics of IT Outsourcing Companies</title>
<link>http://www.globalservicesmedia.com/Strategies-and-Best-Practices/Vendor-Management/10-Worst-Sales-Tactics-of-IT-Outsourcing-Companies/24/30/0/GS1112128110312</link>
<pubDate>12/12/2011 2:37:58 PM</pubDate>
<description><![CDATA[IT service providers are big on talk of innovation these daysexcept when it comes to their own sales practices. It seems as if many vendor sales teams have been pulling from the same bag of frustrating and ineffective tricks to try to win deals since the dawn of IT outsourcing.
]]></description>
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<title>There is More To an SLA Than Meets The Eye</title>
<link>http://www.globalservicesmedia.com/Strategies-and-Best-Practices/Vendor-Management/There-is-More-To-an-SLA-Than-Meets-The-Eye/24/30/0/GS1109261110073</link>
<pubDate>9/26/2011 10:37:17 AM</pubDate>
<description><![CDATA[Service Level Agreements are like chairs. We use them every day without questioning them too much, and then something reminds us how important they are and how difficult it is to get them just right.

]]></description>
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<title>Biggest Challenges in Maintaining Superior Service Levels in Outsourcing Relationships</title>
<link>http://www.globalservicesmedia.com/Strategies-and-Best-Practices/Vendor-Management/Biggest-Challenges-in-Maintaining-Superior-Service-Levels-in-Outsourcing-Relationships/24/30/0/GS1107081009812</link>
<pubDate>7/8/2011 11:12:16 AM</pubDate>
<description><![CDATA[What issues arise in their relationships that make it difficult for the service provider to maintain superior levels of service at all times?
]]></description>
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<item>
<title>Negotiating A Transformational Deal</title>
<link>http://www.globalservicesmedia.com/Strategies-and-Best-Practices/Vendor-Management/Negotiating-A-Transformational-Deal/24/30/10581/GS110217789282</link>
<pubDate>2/25/2011 10:52:00 AM</pubDate>
<description><![CDATA[A transformational outsourcing deal is vastly different from accounts or payroll function outsourcing, so is the negotiation process for the two

]]></description>
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<title>NILF2011: Partnership Redefined</title>
<link>http://www.globalservicesmedia.com/Strategies-and-Best-Practices/Vendor-Management/NILF2011:-Partnership-Redefined/24/30/10522/GS110208169242</link>
<pubDate>2/8/2011 6:40:00 PM</pubDate>
<description><![CDATA[The age-old mantra about the vendor being a partner to the customer got a better spin at the Nasscom India Leadership Forum 2011]]></description>
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<title>7 Best Practices for Smooth Contract Renegotiation</title>
<link>http://www.globalservicesmedia.com/Strategies-and-Best-Practices/Vendor-Management/7-Best-Practices-for-Smooth-Contract-Renegotiation/24/30/9676/GS100601978407</link>
<pubDate>6/1/2010 1:37:00 PM</pubDate>
<description><![CDATA[Contract reviews are useful in determining whether the deal is advisable, what are the best areas to focus on while signing up for renewal, and which contracts can be exited most easily during a vendor consolidation]]></description>
</item>
<item>
<title>Contract Restructuring on the Rise, Buyers Want to Move to Multisourcing</title>
<link>http://www.globalservicesmedia.com/Strategies-and-Best-Practices/Vendor-Management/Contract-Restructuring-on-the-Rise,-Buyers-Want-to-Move-to-Multisourcing/24/30/1197/general200908257274</link>
<pubDate>8/25/2009 5:35:30 AM</pubDate>
<description><![CDATA[More companies either are set to restructure their outsourcing contracts, to renegotiate rates and terms or to distribute work to multiple suppliers, says PA Consulting study
]]></description>
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<item>
<title>Partnerships between Like-Minded Co.s Work Well in the Mid-Market</title>
<link>http://www.globalservicesmedia.com/Strategies-and-Best-Practices/Vendor-Management/Partnerships-between-Like-Minded-Co.s-Work-Well-in-the-Mid-Market/24/30/0/general200905216585</link>
<pubDate>5/21/2009 12:35:10 AM</pubDate>
<description><![CDATA[Mid-sized service providers are better able to understand the needs of mid-market customers, reveals a buyer of outsourcing services]]></description>
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<title>Managing Vendor Relationships in Tough Times</title>
<link>http://www.globalservicesmedia.com/Strategies-and-Best-Practices/Vendor-Management/Managing-Vendor-Relationships-in-Tough-Times/24/30/0/general200905036453</link>
<pubDate>5/3/2009 11:46:28 PM</pubDate>
<description><![CDATA[In today's turbulent times, the role of contract-management processes in general and vendor management in specific take a critical path. A look at buyer-provider relationship management tactics]]></description>
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