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<title>Global Services - Strategies & Best Practices</title>
<link>http://www.globalservicesmedia.com/</link>
<description>Global Services: Strategies for sourcing people, process and technologies.</description>
<language>en</language>
<pubDate>Sat, 4 Feb 2012 11:17 GMT</pubDate>
<copyright>Copyright Cyber India Online Ltd. All rights reserved. http://www.ciol.com/company/terms.asp</copyright>
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<link>http://www.globalservicesmedia.com/</link>
<description>Global Services: Strategies for sourcing people, process and technologies.</description>
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<title>'BPO Industry Will See a Decrease in Traditional Call Center Environment'</title>
<link>http://www.globalservicesmedia.com/Strategies-and-Best-Practices/Global-Sourcing/'BPO-Industry-Will-See-a-Decrease-in-Traditional-Call-Center-Environment'/24/47/11846/GS1201303010466</link>
<pubDate>1/30/2012 10:49:00 AM</pubDate>
<description><![CDATA[Andrew Kokes, vice president, global product management, Sitel in an intercation with Global Services highlights what the year 2012 holds. 

]]></description>
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<title>Global Services Outlook 2012 Survey</title>
<link>http://www.globalservicesmedia.com/Strategies-and-Best-Practices/Global-Sourcing/Global-Services-Outlook-2012-Survey/24/47/11805/GS1201188810430</link>
<pubDate>1/18/2012 4:02:00 PM</pubDate>
<description><![CDATA[While the outlook for outsourcing is modest, the direction is positive. Reducing operational costs remains the prime driver, but organizations are equally looking at outsourcing to create bandwidth for pursuing strategic growth.

]]></description>
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<title>Social Media Revolution: Are You Ready For It?</title>
<link>http://www.globalservicesmedia.com/Strategies-and-Best-Practices/Innovation-and-Transformation/Social-Media-Revolution:-Are-You-Ready-For-It/24/15/11793/GS1201169610418</link>
<pubDate>1/16/2012 2:21:00 PM</pubDate>
<description><![CDATA[Are enterprises prepared to embrace social media. Reports and expert views suggest that some percentage has already made the move and a significant number is considering the move. There are important questions to be asked before an enterprise takes the plunge.]]></description>
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<title>2012 If You Know Cloud, You are Hired</title>
<link>http://www.globalservicesmedia.com/Strategies-and-Best-Practices/Innovation-and-Transformation/2012-If-You-Know-Cloud,-You-are-Hired/24/15/11758/GS1201098610391</link>
<pubDate>1/9/2012 10:54:00 AM</pubDate>
<description><![CDATA[Aware that the key to technological ascension in 2012 may lie in grabbing a greater share of the cloud and enterprise solutions. Technology world are wooing the cloud and enterprise solutions to fetch a bigger share of Tech-ROI pie. 2012 comes with a promise of change of traditional tech hiring by cloud hiring.]]></description>
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<title>Enterprise Mobility 2012, Year of True Transformation</title>
<link>http://www.globalservicesmedia.com/Strategies-and-Best-Practices/Emerging-Models/Enterprise-Mobility-2012,-Year-of-True-Transformation/24/32/0/GS1201066910386</link>
<pubDate>1/6/2012 11:26:29 AM</pubDate>
<description><![CDATA[In 2012, Expect a fundamental, permanent, and transfiguration shift in how end users interact with corporate information resources.The needs mobility addresses are widespread, touching nearly every process and vertical market, and are fundamental to the way any business operates. 2012 will be remembered as the year of the true transformation of the enterprise.]]></description>
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<title>Outlook 2012: What Industry Experts Say?</title>
<link>http://www.globalservicesmedia.com/Strategies-and-Best-Practices/Global-Sourcing/Outlook-2012:-What-Industry-Experts-Say/24/47/11735/GS1201048810371</link>
<pubDate>1/4/2012 12:46:00 PM</pubDate>
<description><![CDATA[The GlobalServices Outlook 2012 issue addresses how to capitalize on these opportunities to maximize success at your organization and outsourcing services. GlobalServices spoke to several industry-experts to get an idea of what is going to dominate 2012 outsourcing industry.]]></description>
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<title>BPO Will Shine Amid Economic Woes</title>
<link>http://www.globalservicesmedia.com/Strategies-and-Best-Practices/Global-Sourcing/BPO-Will-Shine-Amid-Economic-Woes/24/47/11733/GS1201041210369</link>
<pubDate>1/4/2012 11:48:00 AM</pubDate>
<description><![CDATA[While the Indian BPO market has been able to compete on the basis of low labour costs, assuring clients of quality and service outcomes has been critical to winning business.  Indeed BPOs have often been content to trade efficiency off against being able to assure quality or service.  Now Indian BPO businesses are competing against alternative Indian providers but also against alternative off shore locations where labour costs are lower. Against this market context and also strong wage inflation for skilled labour, does productivity management now matter and how are BPO providers adapting to the new pressures?
]]></description>
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<title>Outsourcing Will Get a New Face</title>
<link>http://www.globalservicesmedia.com/Strategies-and-Best-Practices/Global-Sourcing/Outsourcing-Will-Get-a-New-Face/24/47/11727/GS1201041210367</link>
<pubDate>1/4/2012 11:47:00 AM</pubDate>
<description><![CDATA[The shift to cloud, the emergence of enterprise mobility and other trends have spawned a wide range of innovative technology, platforms and services.  But the primary issue here is that many customers lack the expertise to deploy the new solutions, and many of the companies building the solutions dont have professional services arms.  The answer to this would be partnerships between services companies and a range of companies that results in best in class solutions for customers.]]></description>
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<title>Shifting Technology Landscape For Outsourcing World in 2012</title>
<link>http://www.globalservicesmedia.com/Strategies-and-Best-Practices/Global-Sourcing/Shifting-Technology-Landscape-For-Outsourcing-World-in-2012/24/47/11725/GS1201045110368</link>
<pubDate>1/4/2012 11:46:00 AM</pubDate>
<description><![CDATA[In a shifting technology landscape, many organizations lack the IT asset management and financial processes to analyze variances properly and determine their budgetary impact. In this scenario, IT is being asked to increase its productivity and this often means doing less with less.  Enterprises are looking to achieve more for less and this means conventional IT services model will see a shift.]]></description>
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<title>Outlook 2012: IT Outsourcing-Slow, Deliberate March</title>
<link>http://www.globalservicesmedia.com/Strategies-and-Best-Practices/Global-Sourcing/Outlook-2012:-IT-Outsourcing-Slow,-Deliberate-March/24/47/11717/GS1201035210360</link>
<pubDate>1/3/2012 11:54:00 AM</pubDate>
<description><![CDATA[Smaller deals, more standardization of services, mix of sourcing models, and cloud adoption are the key trends in IT outsourcing for 2012.]]></description>
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