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<title>Global Services - BPO</title>
<link>http://www.globalservicesmedia.com/</link>
<description>Global Services: Strategies for sourcing people, process and technologies.</description>
<language>en</language>
<pubDate>Sat, 4 Feb 2012 11:35 GMT</pubDate>
<copyright>Copyright Cyber India Online Ltd. All rights reserved. http://www.ciol.com/company/terms.asp</copyright>
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<title>Cyber India Online Limited</title>
<link>http://www.globalservicesmedia.com/</link>
<description>Global Services: Strategies for sourcing people, process and technologies.</description>
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<title>Lower Cost or Technology Transformation?</title>
<link>http://www.globalservicesmedia.com/BPO/Market-Dynamics/Lower-Cost-or-Technology-Transformation/23/28/11853/GS1202017110473</link>
<pubDate>2/1/2012 5:09:00 PM</pubDate>
<description><![CDATA[As the ride gets tough, buyers are looking at too many things. While the focus remains on lowering costs, it does not mean that technology investments are going to dry up. Just that all new investments will be under the scanner and enterprises will have to strike the right balance between low costs and technology transformations.]]></description>
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<item>
<title>NIIT Gains in Q3 FY12: Lets Look Beyond the Numbers</title>
<link>http://www.globalservicesmedia.com/BPO/Market-Dynamics/NIIT-Gains-in-Q3-FY12:-Lets-Look-Beyond-the-Numbers/23/28/11809/GS1201181310433</link>
<pubDate>1/18/2012 10:12:00 PM</pubDate>
<description><![CDATA[NIIT Technologies has posted robust numbers in its third quarter. Considering the turbulent macroeconomic environment that is threatening business margins, it will be interesting to find out what led to the gains.

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<title>Outlook 2012: Vendors to Show Value Beyond Pure Vanilla Services</title>
<link>http://www.globalservicesmedia.com/BPO/Market-Dynamics/Outlook-2012:-Vendors-to-Show-Value-Beyond-Pure-Vanilla-Services/23/28/0/GS1201181710432</link>
<pubDate>1/18/2012 4:50:34 PM</pubDate>
<description><![CDATA[Customers are now very clear on what they want.  They are asking vendors to show value beyond pure vanilla services.  Value-add is going to be the name of the game.  The expectation of the customers is to see reduction of costs as vendors maintain their systems for long.   There will be pressure on vendors to become more efficient.
]]></description>
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<title>Outlook 2012-What Does The Future Embrace?</title>
<link>http://www.globalservicesmedia.com/BPO/Market-Dynamics/Outlook-2012-What-Does-The-Future-Embrace/23/28/11774/GS1201113210401</link>
<pubDate>1/11/2012 1:36:00 PM</pubDate>
<description><![CDATA[Anoop Sagoo, BPO cross operating group lead, Accenture offers his perspective on outlook 2012.  

]]></description>
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<item>
<title>3 Big HRO Predictions for 2012</title>
<link>http://www.globalservicesmedia.com/BPO/Market-Dynamics/3-Big-HRO-Predictions-for-2012/23/28/0/GS1201105010397</link>
<pubDate>1/11/2012 1:35:13 PM</pubDate>
<description><![CDATA[Even amidst a tough economic scenario, the reliance on HR outsourcing has been significant. Increasing complexities in HR-related functions, changing laws and regulations and an inherent pressure to cut costs will continue to drive the market this year. But there are new trends shaping up and subsequent transformations happening within the HRO horizon. 

]]></description>
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<title>7 Signs You've Outsourced Too Much to IT Service Providers</title>
<link>http://www.globalservicesmedia.com/BPO/Market-Dynamics/7-Signs-You've-Outsourced-Too-Much-to-IT-Service-Providers/23/28/0/GS1201095210390</link>
<pubDate>1/9/2012 10:55:00 AM</pubDate>
<description><![CDATA[Have you outsourced too many IT services? Once an organization gets a taste of the benefits of IT outsourcing, the hunger for more naturally increases. But the ROI quickly diminishes as internal IT service organization shrink. If these seven traits apply to your company, you've outsourced too much.
]]></description>
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<title>Customers For More at Lower Budgets</title>
<link>http://www.globalservicesmedia.com/BPO/Market-Dynamics/Customers-For-More-at-Lower-Budgets/23/28/0/GS1201053810380</link>
<pubDate>1/6/2012 3:29:26 PM</pubDate>
<description><![CDATA[With the current economy trends customers are definitely looking for more at lower budgets. The focus is more on optimizing existing IT infrastructure and resources. Hence more focus would be on consolidation and Virtualization. Investments in new technologies like Cloud will continue with caution. This in turn can enable higher outsourcing from cost perspective but more towards solutions. The technology Service providers who give innovative solution from Technology and business model perspective will gain. Technology buyers are focusing on taking advantage of emerging paradigms around mobility, social networking etc, hence we see an increasing trend in spend in this area. Also compliance and risk management is an area that we expect to grow.]]></description>
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<title>Hospitality Vertical Will Rise in 2012</title>
<link>http://www.globalservicesmedia.com/BPO/Market-Dynamics/Hospitality-Vertical-Will-Rise-in-2012/23/28/0/GS1201059710379</link>
<pubDate>1/6/2012 3:15:34 PM</pubDate>
<description><![CDATA[In the last year we see our customers more focused on greater value for the same technology spend, and we expect the trend to continue. With earnings becoming tight, customers are more careful about their technology spend. Being a service provider, we also help customers optimize use of their existing technology, through technology audits as we have witnessed the reluctance to add to their overheads.]]></description>
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<title>Outlook 2012: What Industry Experts Say?</title>
<link>http://www.globalservicesmedia.com/BPO/Market-Dynamics/Outlook-2012:-What-Industry-Experts-Say/23/28/11738/GS1201049610373</link>
<pubDate>1/4/2012 12:55:00 PM</pubDate>
<description><![CDATA[The GlobalServices Outlook 2012 issue addresses how to capitalize on these opportunities to maximize success at your organization and outsourcing services. GlobalServices spoke to several industry-experts to get an idea of what is going to dominate 2012 outsourcing industry.]]></description>
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<title>Outlook 2012: A Cautious Optimism Continues To Drive HRO</title>
<link>http://www.globalservicesmedia.com/BPO/Market-Dynamics/Outlook-2012:-A-Cautious-Optimism-Continues-To-Drive-HRO/23/28/11737/GS1201045610372</link>
<pubDate>1/4/2012 12:51:00 PM</pubDate>
<description><![CDATA[Withstanding the turbulent economy will be high on enterprises' agenda next year. Non-core functions like HRO will be outsourced more with the objective of short-term cost savings and long-term strategic objectives. 

]]></description>
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