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<title>Global Services - BPO</title>
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<description>Global Services: Strategies for sourcing people, process and technologies.</description>
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<pubDate>Sat, 4 Feb 2012 11:34 GMT</pubDate>
<copyright>Copyright Cyber India Online Ltd. All rights reserved. http://www.ciol.com/company/terms.asp</copyright>
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<link>http://www.globalservicesmedia.com/</link>
<description>Global Services: Strategies for sourcing people, process and technologies.</description>
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<title>Outlook 2012 What do the Cards Say About Analytics Outsourcing</title>
<link>http://www.globalservicesmedia.com/BPO/Knowledge-process-Outsourcing/Outlook-2012-What-do-the-Cards-Say-About-Analytics-Outsourcing/23/12/11734/GS1201033610362</link>
<pubDate>1/4/2012 12:17:00 PM</pubDate>
<description><![CDATA[Analytics outsourcing will continue to grow as businesses would turn to analytics to understand customer behavior and optimize various business measures

]]></description>
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<item>
<title>Workforce Management Has Now Changed to a More Knowledge-based Function</title>
<link>http://www.globalservicesmedia.com/BPO/Knowledge-process-Outsourcing/Workforce-Management-Has-Now-Changed-to-a-More-Knowledge-based-Function/23/12/11395/GS1109232910064</link>
<pubDate>9/23/2011 10:04:00 AM</pubDate>
<description><![CDATA[Over the years, WFM has found its way into business processing, because when WFM is applied over an optimized process, the overall economics is far superior. Service providers have therefore been using WFM as another tool in their arsenal to optimize overall process management. 
]]></description>
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<title>'The Telecom Industry is at an Inflexion Point'</title>
<link>http://www.globalservicesmedia.com/BPO/Knowledge-process-Outsourcing/'The-Telecom-Industry-is-at-an-Inflexion-Point'/23/12/0/GS110912410031</link>
<pubDate>9/12/2011 5:04:52 PM</pubDate>
<description><![CDATA[&quot;Today's new offerings in analytical DB, data processing and other associated technologies allows for dramatic improvements to how data is captured, correlated, processed and stored. Next gen analytic applications need to be rewired and re-architected to take advantage of this evolution&quot;]]></description>
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<title>Nasscom: Knowledge Services Market on a Fast Track</title>
<link>http://www.globalservicesmedia.com/BPO/Knowledge-process-Outsourcing/Nasscom:-Knowledge-Services-Market-on-a-Fast-Track/23/12/11289/GS11082499956</link>
<pubDate>8/24/2011 1:05:00 PM</pubDate>
<description><![CDATA[A study by Nasscom and Crisil has brought out some interesting insights into the Knowledge services market in India.]]></description>
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<item>
<title>Analytics Outsourcing: Gaining Ground</title>
<link>http://www.globalservicesmedia.com/BPO/Knowledge-process-Outsourcing/Analytics-Outsourcing:-Gaining-Ground/23/12/11151/GS110715469835</link>
<pubDate>7/15/2011 1:00:00 PM</pubDate>
<description><![CDATA[The offshore analytics space has evolved from being dominated by captives of large companies to embracing large vendors offering end-to-end specialized analytics solutions to specific verticals.]]></description>
</item>
<item>
<title>'Analytics Enhances an Organizations Ability to Generate Top-Line Revenue'</title>
<link>http://www.globalservicesmedia.com/BPO/Knowledge-process-Outsourcing/'Analytics-Enhances-an-Organizations-Ability-to-Generate-Top-Line-Revenue'/23/12/0/GS1106161009740</link>
<pubDate>6/16/2011 2:27:00 PM</pubDate>
<description><![CDATA[Excerpts of an interview with Viral Thakker, executive director, Performance and Technology services KPMG.

]]></description>
</item>
<item>
<title>Analytics Outsourcing Making Sense of Data to Make Money</title>
<link>http://www.globalservicesmedia.com/BPO/Knowledge-process-Outsourcing/Analytics-Outsourcing-Making-Sense-of-Data-to-Make-Money/23/12/0/GS110607419694</link>
<pubDate>6/7/2011 10:53:44 AM</pubDate>
<description><![CDATA[Analytics outsourcing has crossed the chasm from being a nice-to-have proposition to a need-to-have practice.]]></description>
</item>
<item>
<title>The Offshore Analytics Landscape is Strengthened by an Entire Ecosystem</title>
<link>http://www.globalservicesmedia.com/BPO/Knowledge-process-Outsourcing/The-Offshore-Analytics-Landscape-is-Strengthened-by-an-Entire-Ecosystem/23/12/0/GS110607489693</link>
<pubDate>6/7/2011 10:53:43 AM</pubDate>
<description><![CDATA[Excerpts of an interview with Reetika Joshi,  Senior Research Analyst at ValueNotes Sourcing Practice and co-author of the HFS analytics report titled 'Where offshore analytics is heading in 2011'

]]></description>
</item>
<item>
<title>Keeping Pace with Evolving Technology Key for LPOs</title>
<link>http://www.globalservicesmedia.com/BPO/Knowledge-process-Outsourcing/Keeping-Pace-with-Evolving-Technology-Key-for-LPOs/23/12/10861/GS110428779549</link>
<pubDate>5/4/2011 10:53:00 AM</pubDate>
<description><![CDATA[Technology has played an integral role in the outsourcing industry. In the knowledge services outsourcing segment especially, there has been a quick evolution of technology, tailored to multiple verticals and services. 



]]></description>
</item>
<item>
<title>Infosys BPO: Making leaps into LPO</title>
<link>http://www.globalservicesmedia.com/BPO/Knowledge-process-Outsourcing/Infosys-BPO:-Making-leaps-into-LPO/23/12/0/GS101214628997</link>
<pubDate>12/14/2010 2:21:04 PM</pubDate>
<description><![CDATA[ValueNotes interviewed Rahul Shah, who heads the legal services outsourcing practice in Infosys BPO to get his perspectives on the growth opportunities he sees in this segment]]></description>
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