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Neusoft - Your Partner of Choice in ChinaThe largest offshore software & services outsourcing provider in ChinaMicrosoft Selects Symphony Services as Validation PartnerSoftware and product engineering services firm, Symphony Services, has announced that Microsoft has chosen its SymTest service to provide validation services for independent software vendors (ISVs) seeking Windows Server 2008-R2 Platform Ready Test for their Software-as-a-Service (SaaS) or Hosted applications.
Sevaan Wins Back Asia-Outsourced Fabrication with Quarterly-Based Contract ManagementContract fabricator Sevaan Group has devised a new business model and delivery system to bring back to Australia work which is being channelled overseas because of cost reduction.
ADP Announces Acquisition of Randstads Payroll Business in IndiaStrategic Expansion Opens up Access to High-Growth Indian Human Resources Business Process Outsourcing Market
Recalling the Outsourcing Industry in 2011In 2011, Global Services came out with 11 digital magazine issues that were packed with valuable insights on almost all areas significant to the global sourcing industry.Infosys' Strong Focus on Large Outsourcing DealsWith Infosys hiring Forrester analyst and former Ameriprise CIO, it's clear that Infosys is hardheaded towards steps to increase focus on large outsourcing deals.
Meeting Consumer Demands in the App-Driven WorldAs the contact centre scenario evolves, smarter organizations will need to ensure that they address customer concerns of speed convenience and above all, customer experience to turn a one-time interaction into a lifelong relationship.Obama Talks Outsourcing, Tax Reform
President Barack Obama urged companies to move outsourced jobs back to the United States and touted his plan for a more business-friendly government in his weekly address to the nation.
Global Services Brings Together the Best of 2011Our last year stories, Webinars and special reports revolved around the most important trends of the year.These together form a vast pool of valuable information that empowers you with knowledge on what went by and what is ahead this year in the global sourcing industry. We bring it all together. Read on.
US is Not the Only BPO marketFilipino business-process outsourcing (BPO) workers facing displacement in case the US Congress passes a bill that keeps American companies from farming out noncore operations overseas, have wider job opportunities because of their sound education and skills in spoken English.Outlook 2012 Predictions on the Cloud Age2012 might be associated with the Mayan end of the world prophecy, but it also signals the start of a new era for the outsourcing industry the cloud age.
Outlook 2012 Knowledge Services will be Most Important in 2012 Growth StrategiesAs Information Technology (IT) and business process outsourcing (BPO) companies realign their growth strategies to meet changing buyer demands, many have realized the importance of expanding their product and service lines to include knowledge services (or knowledge process outsourcing KPO).Outlook 2012: IT Outsourcing in 2012IT infrastructure outsourcing will see geographic expansion, consolidation, adoption of cloud, and offshore service providers continuing to work with US-based data center companies. IT applications outsourcing will be marked by increased thrust on business analytics driven by consumer computing and
social media.Obama Promotes Insourcing Through Tax BreaksObama said the United States is at a unique moment in our recent history where factors like rising American productivity and increasingly competitive costs at home mean the economic case to invest in America and bring jobs back home is strongand getting stronger.
SIX Telekurs Renews Capgemini Outsourcing ContractSIX Telekurs has renewed and enhanced its existing outsourcing contract with Capgemini for data production centers in Poland and India.
WNS Posts Profits, Down 55% From Last YearWNS, a provider of global business process outsourcing (BPO) services, has announced the results for the fiscal third quarter 2012 ended December 31, 2011.
Quintiles Opens BPO Center in ChinaUS healthcare consultancy Quintiles has launched a business process outsourcing (BPO) and project management center in Dalain in the northeast of China, with a multilingual workforce to serve clients in the Japanese, Chinese and South Korean biopharmaceutical markets.
HCL Technologies Net Profit Jumps 43%HCL Technologies Ltd. posted a forecast-beating 43% jump in quarterly net profit as it signed new contracts at a healthy rate and as a weaker rupee helped, repairing some of the damage that bellwether Infosys Ltd.'s muted performance caused on sentiment in the Indian software sector.
TCS Q3 Performance Revenues at $2.59B up 20.6% Y-o-YNet Income at $ 568 million up 9.1% Y-o-Y
Operating margins up 213 basis points at 29.2%
Growth seen across all markets and industries; Volume up 3.2%
Slowdown, Euro zone Woes Hit Hiring in India IT/BPO SectorGlobal slowdown, crisis in Europe and the corporate sector that has become cautious seem to have cast a shadow on recruitment in IT-enabled services (ITeS) and business process outsourcing. This segment recorded its first negative year-on-year growth.HP Selects Symphony Services to Automate and Accelerate Software TestingHP has partenered with Symphony Services for software testing services. HP announced that selection of Symphony Services will help them to achieve the testing standards and will also reduce software development times by up to 30 percent.Core Research & Development Services Integral to Global Pharmaceutical OutsourcingRecently published research from HfS Research and co-authored by ValueNotes shows a major shift in global pharmaceutical companies outsourcing core research and development (R&D) services such as drug development and clinical trials through strategic third-party collaborative partnerships.Infosys Profit Beats Estimates on Outsourcing
Infosys Ltd. reported third-quarter profit that beat analysts estimates as customers outsourced more work and the rupees decline boosted the value of repatriated earnings.
ExlService Holdings Expands into PhilippinesExlService Holdings, a global provider of Outsourcing and Transformation services based in New York, has announced the launch of an additional facility to support its growth in the Philippines, to deliver highly-complex operations in insurance and healthcare, customer service, finance and accounting, and legal support services.
Global Services Trends: 2012Out with the old and in with the new. Well, almost! We do see retro back in fashion in some areas when looking ahead to 2012. Here are nine key trends that CIOs can expect in the coming year in terms of outsourcing and global services.
OUTLOOK 2012- Small Frames and Big Pictures: Keys to Success in 2012Effective sourcing strategies are increasingly characterized by a granular attention to detail coupled with a high-level view of operational strategy. The winners will be those who manage day-to-day operations without losing sight of how best to support long-term goals of the business.Outlook 2012 - Future of Outsourcing in 2012As we build-up to 2012, Q4 2011 has a very similar feel economically to Q4 2008, which will potentially have major implications for outsourcing next year with similar business pressures being experienced in 2012 to those felt in 2009.
IT/ITES Cos Lead PE Investment TallyIn terms of net private equity investments, Indian companies received over $10,117 million over 441 deals last year, compared to $8,187 million across 362 deals during the previous year. Analysts expect more deals in the coming quarters on account of large uninvested capital available with PE funds and fallen valuations.
Bournemouth Extends Mouchel Outsourcing DealDebt-laden consultant Mouchel has secured an important outsourcing deal with Bournemouth City Council.
ASC Participates in Largest Telecom Outsourcing Venture in South African HistoryA global provider of innovative solutions to record, analyze and evaluate multimedia-based communications announced it will be providing communications recording solutions for Old Mutual SA (South Africa), a financial services group providing leading investment and savings solutions.
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