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Workforce Mobility & Flexibility: Australia, North America and Western EuropeSuccessFactors and the Human Capital Institute recently conducted a survey of employers in eight countries: Australia, Germany, France, The Netherlands, Sweden, the U.K., Canada and the U.S. on workforce mobility and contingent/contract workforce
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Asia- Balancing the Weight of the Western WorldThe outlook for Asia/Pacific's BPO market remains positive, with growth in 2011 expected to be 17.9 percent in terms of U.S. Dollars. According to the latest Gartner research, the worldwide BPO market is forecast to grow by 6.3 per cent globally and 17.9 per cent in the Asia-Pacific during the year 2011.City Profile:Manila NCR, The PhilippinesMetro Manila is the financial, commercial and industrial center of the Philippines.BPOs Target 20% Growth for 2011Business process outsourcing (BPO) industry players will implement various initiatives, including the aggressive marketing of the outsourcing services to more customers in key markets, to achieve a revenue growth of 20 percent this yearA Glance Inside Ahmedabad,Bangkok, Bhubaneswar & BrasiliaKuala Lumpur,Malaysia :The Gateway to the ASEAN MarketMalaysia's outsourcing and shared services (SSO) industry is likely to undergo a consolidation of sorts as it seeks to reinvent itself in the face of stiff competition in the global market.Hanoi, Vietnam:Promising Destination for Domestic and Foreign InvestorsHanoi and Ho Chi Minh City account for over 90% of the outsourcing revenues of Vietnam.Colombo: The Backbone of Sri Lanka's Economic StructureThe city's geographical location, infrastructural facilities, direct access to the Indian market, high quality standards of the workforce, open economy, and various free-trade agreements make it an attractive outsourcing destination.Sri Lankan Accountants Lure Global OutsourcersSri Lankas contribution to global outsourcing? Accountants thousands of them, standing ready to crunch the worlds numbers
China and Japan are the Future for Indian ITGoing forward, the Indian IT industry will have to look beyond its comfort zonePhilippines: Outsourcing Talent Left BehindDavao Citys information technology group is having a hard time meeting the requirement of a Chinese company that is looking for 50 gaming developers herePhilippine Medical Transcription Rewrites Self Amid Global ChangesAt the height of the call center boom at the early part of this decade, medical transcription was touted as the next bright spot for the country.
RP Urged to Tap Europe Outsourcing MarketNow that Cebu is fast capitalizing on being among the worlds destinations for global outsourcing and off-shoring (O&O) business, industry stakeholders here are encouraged to continue to taking advantage of the vast European marketCIOs in Asia Pacific Bullish on Upturn in Economy: ReportThough grave uncertainties shrouded the world economy in the last year, a majority of CIOs in Asia Pacific believe that economic recovery will set in by 2010. This was revealed in a recently-unveiled poll report that outlines the CIOs mindset for recovery based on a survey conducted by Hitachi Data Systems. An overwhelming majority (86 percent) of the CIOs believe that recovery will be in place by 2010Indonesian Outsourcing Workers Protest at Low PayMany of the workers, working in IT and administration , have worked there for up to 20 years, according to press reports. They are now being asked to sign contracts as outsourcing workers or to give up their employment at the portTexas Radio Search Engine Radiotime to Outsource Software Development to RPA Philippine investment in Texas-based radio search engine Radiotime, currently world's leader in Internet-based radio search, is tapping Filipino software developers for its web application expansion
What Makes the Philippines the Preferred BPO DestinationSuccess in voice-based BPO services has made the Philippines the second largest low-cost BPO destination after India. A number of companies are already leveraging the Philippines for a wide array of non-voice functions though the scale of operations is low. Moreover, the Philippine government has been encouraging the growth of the BPO industry by offering fiscal and non-fiscal incentives to attract more foreign investment.
Can Oz Compete in the Outsourcing Market?The country certainly has part of what people are looking for: a well-educated English-speaking (well, up to a point) workforce, technologically adept and almost certainly with more knowledge of other English-speaking cultures than any of the others have. On the downside, Oz also has some eyewatering labour costs.A Glance Inside Penang, Perth, Seoul & TaipeiSingapore:Growing Into the Trusted BPO Hub of the RegionSingapore, already a recognized player on the global BPO scene, is closest to its clients in a region that has highest growth potentials.Ho Chi Minh City:Home to Vietnams Software ParksThe largest software park in Vietnam, the Thu Thiem Software Park, is scheduled to come up by 2012 in Ho Chi Minh City.Perspectives and Potential of Asia's Hotspots- China and Philippines in FocusDomestic markets from BRIC nations will become increasingly important players in the near term.
Cairo, Egypt:The Victorious City of the Middle EastSmart Village, the Egyptian ICT hub located in the suburbs of Cairo, offers facilities for more than 35,000 people and is home to a growing number of regional and international technology vendors.Philippines, India Compete for Outsource DollarsAnd the Philippines may be winning
Call Center Outsourcing from Russia Picking up Steam in the Global RecessionThe call center outsourcing and hosting trend is picking up significant steam in Russia where improved infrastructure and the ability to offer more advanced services has many vendors adopting it in some formOutsourcing Companies Grow Their Workforces on Philippine SoilThe Philippines is currently Rainmakers only Asian site, and cites that it is the supply of skilled workers, and a stable telecommunications infrastructure that appeals to it in building and expanding in the countryBPO optimistic in PhilippinesCompanies in the Philippines Business Process Outsourcing (BPO) sector are increasingly optimistic that their businesses will grow substantially in the next 12 months according to the most recent industry survey conducted by Business Processing Association of the Philippines (BPAP) and Outsource2Philippines (O2P)Crowdsourcing a Game Changer for Australian BusinessMulti-nationals have reaped the benefits for more than a decade of global outsourcing
BPO Industry Eyes Faster Sales Growth This YearThe Philippines business process outsourcing sector (BPO) expects sales to grow by a quarter to $9 billion this year as the industry rides the wave of a general economic recoveryVietnam Gearing up to be Next Asian IT and Outsourcing TigerAccording to a report by Outsource Portfolio, Vietnam has had one of the highest rates of growth in the world second only to Chinas over the last ten years, and this trend is set to continue for the time to come and this generally augurs well for the economy. That apart Vietnam has followed a highly successful policy of creating niche export markets, which could not be serviced by China. It is well positioned to do the same with IT outsourcingTop Outsourcing Firms to Come to Sri LankaMphasis, an Indian outsourcing firm, will be investing US$ 2.5 million in its first stage of operations in Sri Lanka, to set up an office which is bigger than HSBC Data Processing Centre (HDPL), which is the largest business process outsourcing (BPO) entity here, Board of Investment (BOI) officials said.
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