Windsor Health Plan and Perot Systems has signed an agreement in which the latter will remotely host the Tennessee-based insurer’s enterprise core administrative system (CAS). The system will be converted from the DIAMOND® 725 software to Perot Systems’ recently released Xcelys 5.0 software, and in the process Windsor will consolidate onto a single platform, allowing the elimination of several ancillary systems. Specific terms of the five-year deal were not disclosed.
“With this conversion to Perot Systems’ Xcelys 5.0 platform we will achieve new levels of product flexibility and operational efficiencies,” stated Michael Bailey, CEO of Windsor Health Plan, Inc. “The Xcelys customer service module will also enable our team in Nashville to provide better customer service to all of our members. We are looking forward to continuing our work with Perot Systems.”
“With the Xcelys 5.0 remote hosting solution, we expect that Windsor will be able to more effectively serve its members, and with the continuation of the business process services, they will experience improved processing efficiency in key operational areas as well as additional functionality and configuration flexibility,” said Chuck Lyles, president of Perot Systems’ Healthcare industry group. “Perot Systems is proud to say that Windsor has been a client since 2002, and this conversion is another step in the process of continuing to build the trusted relationship that is the goal with all of our clients.”
