WNS, a provider of global Business Process Outsourcing (BPO) services, has formed a strategic alliance with the Airlines Reporting Corporation (ARC), a provider of financial settlement solutions and data-analytical services for the travel industry, to extend its reach into the airline and travel sectors.
WNS provides a comprehensive suite of revenue and process management and customer care services to the travel and leisure industries, including 18 global airlines. ARC, an airline-owned company, provides ticket distribution, reporting, and settlement solutions to 166 air and rail carriers and nearly 20,000 ARC-accredited travel agencies and corporate travel departments. ARC processes nearly $80 billion in airline tickets annually.
As a result of the go-to-market alliance, the U.S.-based, ARC and WNS will jointly identify opportunities to forge new relationships within the travel industry. Partnering with WNS will allow ARC the opportunity to provide a more comprehensive suite of airline-specific finance and accounting services to its clients. The companies will also be able to combine their robust data analytics capabilities for the industry.