| Far too many of India's youth are being sucked into a work culture that promises one thing and delivers quite another. Indeed, behind the promise of a good salary (about $800 per month, India's average salary for a whole year), outsourcing jobs involve grueling work schedules straddling multifarious time zones and cultures, tight deadlines, ambitious targets, phones that never stop ringing, rude and demanding callers, and the ever-increasing fear of job loss. This is the flip side of an outsourcing revolution that has legions of alarmed and terrified office workers. Cumulatively, this is spiraling into a burnout phenomenon for many of India's 7 million-plus outsourcing workers. The industry calls it BOSS -- Burn Out Stress Syndrome |
