Global Services - Filipino Call Centers Reel from World's Highest Turnover

Global Services » Risk » Detailed Story

Saturday, March 15, 2008

Filipino Call Centers Reel from World's Highest Turnover

Frequent resignations, job-hoppings or transfers, have taken the turnover toll in the country's call centers to 60 to 80 percent

RELATED CONTENT

ARTICLES


	BPO is a Career in the Philippines
	Recruitment Crisis in Contact Centers
	In Our Outsourcing Image: The Philippines
	Indian Call Centers Score Low in Productivity and High in Profitability: Report
	Filipino Call Centers Now Employ 200,000 Workers: CCAP

BLOGS


	What are the Possible Remedies to Cure Asian Contact Centers' Major Challenge?
	A Wake-up Call for Call Centers??
	Is attrition of call centers agents a bigger issue than this?
	From Riches to RAGs
	Are call centers not cut out for India?

[1]

PRINT EDITION