Thomas Cook Group, a leisure travel company, and Accenture, a management consulting, technology services and outsourcing company, have recently extended their outsourcing relationship by inking a 10-year, $400 million outsourcing contract renewal.
Under the terms of the contract, Accenture will provide Thomas Cook with application management, technology infrastructure management, finance and accounting services, including accounts payable and receivable, general ledger accounting support and management reporting and human resources services, including HR administration and payroll services for Thomas Cook’s U.K. employees. In addition, Accenture will provide Thomas Cook with operational back-office systems, including its SAP-based enterprise resource planning solution, as well as network-management and technical services.
Accenture will deliver the services through a shared-services center in the U.K., leveraging additional resources from its Global Delivery Network.