Global Services - SA's BPO Quality Standards May Become Global Benchmarks

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Friday, May 18, 2007

SA's BPO Quality Standards May Become Global Benchmarks

The International Standards Organisation (ISO) intends using the South African National Quality Standards (NQS), for the local business process outsourcing and offshoring (BPO&O) sector, as a benchmark for international standards. (Source: engineering news.com)

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http://www.engineeringnews.co.za/article.php?a_id=109263

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