| The local business process outsourcing (BPO) sector is expected to benefit from tight compliance rules in the U.S., which forces firms to outsource finance, accounting and administration businesses.
BPO includes call centers, technology outsourcing services and human resources. The global BPO industry was valued at $128.8 billion (about R904 billion) in 2005 and is forecast at $191.3 billion by 2010. (Source: Business Report) |
