Jaguar and Land Rover, the British automotive manufacturer and the part of the Ford Group together with Volvo Car Corporation, has outsourced its entire department for development of aftermarket information to Semcon Informatic. The partnership will run until further notice, and includes some 50 people plus service providers. The duration and financial terms were not disclosed.
The service development and communication department at Jaguar and Land Rover is currently responsible for developing and translating aftermarket information. The responsibility includes everything from production of owner information to service and diagnostic information, as well as the production of training material for service technicians.