Eastman Kodak Company and Nortel have inked a three-year contract renewal for management of Kodaks voice network across U.S.
Under the terms of the contract, Nortel will continue to manage Kodaks U.S. network of PBXs and telephone services through 2008. In addition, it will also upgrade an existing Meridian(1) SL-100(1) switch to an IP-enabled Communication Server 2100. This upgrade will allow Kodak to provide VoIP capability when cost-effective for requirements such as worker mobility.
Nortel has been providing voice network services to Kodak since 1995. Nortel provides network management and maintenance for Kodaks voice network, including remote fault monitoring with proactive network surveillance, customer-defined service-level agreements for response and resolution, moves and changes, comprehensive customer reporting and dedicated service management.