Orange Business Services has inked an outsourcing deal with Altria ITSC Europe, based in Switzerland, in order to provide telecommunication and Internet Protocol (IP) services to Philip Morris International (PMI).
The scope of the deal covers data-network infrastructure services (including global wide area network & local area networks, fixed voice, IP telephony, IP call centers and other IP services connecting locations), which will benefit PMI affiliates in at least 40 countries worldwide.
We are very pleased to provide our important customer with a fully-managed communications solution, said Barbara Dalibard, Executive Vice President, Orange Business Services. We look forward to assisting Altria ITSC and Philip Morris International in achieving efficiency and productivity benefits through our converged offering.
PMI will benefit from the advantages of convergence, including IP telephony, IP call centers and enhanced office-to-office communications offered by Orange Business Services, which will provide a fully-managed IP solution, including the delivery of approximately 20,000 IP phones. Migrating to an IP telephony solution will reduce PMI telephony costs while providing highly secure and resilient communications.
A seamless MPLS-based IP VPN will connect employees at PMIs affiliates across more than 40 countries. A global WAN and 45,000 LAN ports will connect new and existing users and enable the efficient, consistent delivery of critical business applications.