There was a major double strike for U.K. business-process outsourcer Capita Group, which bagged a customer-services support deal with electronics retail chain DSG Intl., as well as a landmark Human Resources Outsourcing (HRO) contract with the BBC. The latter announces Capita’s arrival as a serious player in the HRO space, where it faces competition from the likes of IT-services firms including IBM, EDS and Accenture, as well as specialists such as Hewitt Associates.

THE TOP TEN IT-SERVICES CONTRACTS IN FEBRUARY 2006
Rank	Customer	Provider	Project	Region	Value	Duration
					($ million)	(In years)
1	General Motors	EDS	Infrastructure management, applications management, desktop management	U.S.A.	3,800	5
2	Daimler- Chrysler	T-Systems	Network management, infrastructure management, desktop management	Germany	1,000	3
3	General Motors	HP	Server management, applications management infrastructure management	U.S.A.	700	5
4	General Motors	IBM Global Services	Applications management, application development and support	U.S.A.	500	5
5	General Motors	Capgemini	Applications management, consulting application development and support	U.S.A.	500	5
6	Barclays	Getronics	Desktop management, applications management, infrastructure management	U.K.	241	5
7	DSG	Capita Group	Business-process outsourcing – CRM	U.K.	210	7
8	Dept. of Transport	CSC	Consulting, infrastructure management, applications management	U.S.A.	178	5
9	BBC	Capita Group	Business-process outsourcing - HR	U.K.	174	10
10	Northern Territory	Fujitsu Services	Desktop management, helpdesk management infrastructure management	Australia	110	4

DATAMONITOR’S IT-SERVICES CONTRACT TRACKER LOGS EVERY PUBLICLY DISCLOSED CONSULTING, SYSTEMS INTEGRATION AND OUTSOURCING DEAL, WITH A MINIMUM VALUE OF $1 MILLION