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DSG International Signs Seven-year Outsourcing Deal with Capita
The Nottingham-based call center will handle enquiries for DSG's four subsidiary companies in the U.K. and Norway
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DSG International has signed a £120 million ($208 million), seven-year, call center outsourcing deal with Capita. Under the terms of the deal, all 900 DSG staff have been transferred to Capita, which will handle the center's three million enquiries a year.

The deal is the third outsourcing contract that DSG has signed so far this year. In January, it signed a multi-million pound deal to outsource IT systems development, application delivery, infrastructure support and maintenance services to Indian supplier HCL.

Last month, it signed a contract with BT to manage all of its head office and branch telecom networks.

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