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The Compliance Imperative
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Next Steps:

We suggest several courses of action, depending on where your company is in the outsourcing process.

Pre-Agreement

  • Establish your audit requirements for Section 404 and SAS 70 Type II reports.
  • Ensure that your requirements for the scope and timing of SAS 70 Type II reports are spelled out clearly in the outsourcing agreement, including who pays for the report.
  • Retain the right to tailor the scope of those reviews so they will meet your requirements, which may change in the future.
  • Map out your “elective” audit strategy over the term of your outsourcing agreement.
  • Consider an outsourcing strategy that includes a Master Service Agreement and independent Statements of Work that can include updated terms, such as audit and review rights (note that, subject to your negotiating power, you may pay for this flexibility).
  • Post Agreement

  • Review your outsourcing agreement for the right to audit. The right to audit, including who pays for the audit, will generally be found with language regarding records retention. With older agreements, you may need to negotiate for the ability to audit your service provider.
  • Develop an audit plan from today until the end of the term of your outsourcing agreement. Work backwards from the last day of your agreement to the point that you will start renegotiating the agreement. And then work back from there regarding “elective” auditing. Budget for any offshore trips.
  • Find out if your service provider has engaged an independent audit firm to provide SAS 70 Type II reports. Request that you be allowed to review the scope of the report prior to it going to the auditors. Ensure that your service provider is offering a Type II report (not a Type I) and that the scope is sufficient for your CEO and CFO to rely on when certifying their Section 404 reports. Also, confirm that the time period covered by the SAS 70 report is appropriate for your company’s compliance under Section 404.
  • Outsourcing allows public companies to manage their cost structure, including complying with Section 404. The key to realizing the benefits of outsourcing includes avoiding the pitfalls associated with Sarbanes-Oxley.

    Bryan Mekechuk is a partner with Pacific Crest Consulting Group (www.pcc-group.com), San Jose, Calif. He has been a member of the Canadian Institute of Chartered Accountants for almost 20 years. Reach him at bryan@pcc-group.com and let him know if your company has been able to manage your costs of complying with Section 404 when using a service provider.
     

    Here Come Compliance Problems

    This spring, the initial wave of Sarbanes-Oxley compliance problems began to surface. Here are some recent examples disclosed in March and April by public companies relating to service providers and SAS 70 Type II reports. These examples are not meant to be critical of the companies, rather to illustrate situations that can be avoided by careful planning and follow-up.

    Material Weakness - Failure To Obtain An SAS 70 Report

    By its filing deadline of March 31, 2005, Bay View Capital Corp. (BVCC) could not obtain an SAS 70 Type II report to evidence the effectiveness of controls at two of its third-party service organizations. The service organizations’ processes were an integral part of its automobile finance subsidiary’s (BVAC) auto installment loan process, which was considered part of BVCC’s internal control over financial reporting, specifically as to the existence and valuation of auto installment contracts, interest and fee income.

    Although this did not result in a misstatement, the CEO and CFO had to state that material weaknesses were evident in their internal controls and that these internal controls could not be relied on. Included in the remediation is management’s commitment to “... continue our efforts to have BVAC’s outside service organizations obtain SAS 70 Type II reports.”

    Remediation Alternatives for Churchill Downs

    As of December 31, 2004, Churchill Downs did not maintain control over the effectiveness of internal controls at two third-party service providers. These service providers processed all pari-mutuel wagering activities and were considered part of the company’s internal control over financial reporting. Management was unable to obtain evidence about the effectiveness of controls at the service providers, so this represented a control deficiency.

    Although this control deficiency did not result in a misstatement to Churchill Downs’ financial statements, it could have resulted in a misstatement of pari-mutuel wagering revenue that would garner a material misstatement that would not be prevented or detected. Accordingly, management had no choice but to conclude that this control deficiency constituted a material weakness.

    Churchill Downs’ stated alternatives to fix this situation included:

  • Obtaining an appropriate SAS 70 Type II report from the auditors of the service providers.
  • Performing (by Churchill Downs) an evaluation of the relevant internal control over financial reporting at the service providers.
  • Changing from the current service organizations to other third-party service providers that are able to provide an SAS Type II report.
  • The last alternative indicates that a service providers’ failing to maintain effective internal controls throughout the year may create a breach of the outsourcing agreement.

    Delay and Deficiency in SAS 70 Report for Iomega Corp.

    During 2004, Iomega spent considerable time and resources analyzing, documenting, and testing its system of internal controls, which included the internal controls of third parties to whom Iomega had outsourced certain operations. Iomega had planned to rely on an SAS 70 Type II report covering internal controls at its third-party distribution and logistics service provider. As the 75-day deadline approached for filing Iomega’s Form 10-K was nearing, the service provider had not come forth with the SAS 70 report.

    On March 4, 2005, the SAS 70 report that was finally provided to Iomega revealed that the service provider had certain deficiencies in its internal controls. Iomega and its auditors reviewed the SAS 70 report to evaluate if Iomega’s compensating and redundant controls were sufficient to minimize, and potentially eliminate, Iomega’s reliance on the service provider’s internal control environment.

    When Iomega filed its initial Form 10-K by the March 16 deadline, Iomega stated that it would utilize the SEC’s one-time 45-day extension to verify that there were no problems with its internal controls. Although they flagged the potential problem, the CEO and CFO stated that the disclosure controls were effective.

    Subsequently, on March 29, Iomega filed an amended Form 10-K stating that, “the company’s CEO and CFO concluded that as of December 31, 2004, the company’s disclosure controls and procedures were not effective because of the material weakness described below...” Both the CEO and CFO changed their opinions because of the problems at its service provider.

    Not pretty at all.

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