Global Services - The Next Big Thing is to Start Call Centers

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Monday, April 07, 2008

The Next Big Thing is to Start Call Centers

With the growth and awareness of business process outsourcing becoming a fundamental factor in the way global companies are increasingly conducting their business, local entrepreneurs in Kenya are seeking a piece of the pie by starting call centers

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ARTICLES


	Kenya Wants to Grab Piece of Outsourcing Pie
	KCCT to Train Call Center Agents
	Lack of Qualified Workers Hurting Kenya's Call Centers
	Africa: Operator Calls for More Marketing of Call Centers
	BPO in China: Good to Grow

BLOGS


	Are call centers not cut out for India?
	A Wake-up Call for Call Centers??
	Latin America: A Potential ITO Destination
	Don't Take Offshoring for Granted!
	Bring back call centers, send IT jobs offshore

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