Outsourcing: Telecoms Give Their Networks the Boot
"Operators are increasingly shifting their emphasis from the engineering-centric stuff like running networks to customer-centric stuff like marketing, segmentation and customer service," says Jan Dawson, Practice Leader for Operations, Wholesale and Regulatory at Consultancy Ovum



Click here to read the full story.

 


Related Resources
BuyerDIRECTV
ProviderConvergys
ValueNA
Read more
 
BuyerTime Warner Cable
ProviderConvergys
ValueNA
Read more
 
BuyerDeere & Company
ProviderTechTeam Global
ValueNA
Read more
 
Free Newsletters
Please indicate your area of interest
Global Services Update - Weekly
This week in Global Services - Tue, Fri
 
Global Services Focus - Monthly
Application Development
Enterprise Applications
Outsourced Product Development
Engineering Services Outsourcing
Infrastructure Management
Finance & Accounting Outsourcing
Customer Care
Procurement
Human Resources Outsourcing
Knowledge Process Outsourcing
Sourcing Strategies & Best Practices
Outsourcing Destinations
 
Announcements & Specials
Email: